Refund Policy

Our products are custom and made to order, therefore all sales are final.  This helps us keep our production process fast, efficient, and made specifically for you.

• No exchanges or refunds are offered once an order has been placed.

• If you have any issues or concerns with your order, please contact us at help@athletesthread.com within 2 days (48 hours) of receiving your shipment.

 

We take quality seriously and want to make it right if something arrives damaged.

• If your order arrives damaged, please email us at help@athletesthread.com within 48 hours of delivery.

• Include clear photos of the damage and your order details so we can help as quickly as possible.

• If the damage is not reported within 48 hours, we may not be able to honor the claim.